[Resolved]  IndiGo Airline — Parents & Children splitted in different airline with notice

Address:

Mumbai City, Maharashtra

I would like to raise the following concerns with Indigo Senior Management. 1. Flight cancellation was notified only 1 day prior 2. All the adults were moved in one flight and all children in another without our knowledge. It happened with 3 families travelling with me. 3. I had to be over the call with customer service for half of my day during the travel when I was supposed to do my local sightseeing which I finally missed. 4. Staff at Srinagar Airport terminal was very rude and gave me warning to call Security when I was requesting to move the parents and children in same flight. My overall experience with Indigo was pathetic. I lost lot of my time with them over the phone which I could have enjoyed in local sightseeing. I would never like to travel with this airline again in future.