[Resolved] Indigo Airlines — abandoned from boarding flight | |||
Dear sir, i would like to bring to your notice that we were travelling from jaipur to chennai on goindigo outbound flight which was scheduled at 14.10hrs dated[protected]. I along with a infant were at indigo passengers reporting counter in jaipur airport prior 45minutes to departure. An officer from the airline named mrs. Rachana denied us the service saying that your baggage is not allowed for sacnning eventhough there was plenty of time. So, i request you that to take a deep look in this including cctv footage as a great loss incurred to us having an emergency medical appointment to a surgeon at chennai. Hope i to hear from you soon. Thankyou, Regards Moin mohammad Was this information helpful? | |||
Sep 1, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 01, 2019 IndiGo Customer Care's response Hi, We regret to hear about the experience. As checked, our customer relations team is in touch with you in regard to the raised concern. Regards, Team IndiGo | |||
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