[Resolved]  Indigo Airlines — accident onboard indigo flight due to crew negligence | 6e 2841 | 26 nov 2018

This is bring to your attention to an accident which occurred onboard indigo flight number 6e 2841 from delhi to bhubaneswar on 26 nov, 2018 (Monday), purely due to negligence of indigo crew member

The crew member was "selling" piping hot coffee in a turbulent flight spilling the coffee on a passenger seated in aisle seat

The timing of the accident will be approximate 11:30pm-12 midnight, 30-40 minutes post take-off from delhi terminal 2 airport (Delayed from it's scheduled departure)

I was seated on seat number 26 c and was deep asleep when one of the crew member spilled piping hot coffee on my head leading to "burn" (Classified as first degree by indigo crew) on my head and face

Though i was attended by a crew member by washing with cold water and applying ointment, i had a severe headache and very high degree of burning sensation on my head through the flight
I even contracted cold as the flight did not have towels to dry hair after pouring cold water (Used tissues instead); very ill equipped to manage emergency

I will have to take specialist medical investigation in a leading hospital in bhubaneswar to rule out any internal damage on head due to this accident. This will need me to take time off from my working week and will have impact professionally

Apart from the bodily damage, my entire formal wear was coffee strained and will have to be discarded post this.

In addition, i went through a trauma as i was in deep asleep condition when this accident happened and woke up to realize a burning scalp and face

Through this note, i want to bring your attention such that indigo airlines bears responsibility for this accident and provide necessary compensation to cover for the losses incurred by me due to this accident, thanks to crew negligence