[Resolved] Indigo Airlines — allotment of seat near emergency exit | |
Sir, I have traveled on 21/3/2018 by flight no. 6e 407 from pune to bengaluru with seat no 13a & by flight no. 6e 902 from bengaluru to mangalore with seat no 13f, both seats were near emergency exit, however while coming back on 25/3/2018, even i was having boarding pass for flight no 6e 178 and 6 e 476, for mangalore to bengaluru and bengaluru to pune with seats near emergency exit, but at airport the seats were were changed with reason that the age is more than 60 years and that seat was allotted to a lady with same age for flight no 178. Request to explain the exact rules for emergency exit seat allocation. Patil v b Was this information helpful? | |
May 11, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 IndiGo Customer Care's response Hi Vishwas, We regret to hear about your experience. Please allow us some time while we look into this matter. We’ll get back to you at the earliest. Regards, IndiGo Team Verified Support Apr 05, 2018 IndiGo Customer Care's response Hi Vishwas, We understand your concern. Kindly share your contact number and a convenient time so we may speak to you on this. Further, please be rest assured that we try our best to assist our passengers in the best possible manner. Regards, IndiGo Team | |
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