Indigo Airlines — Automatic cancellation of flight
H
HungrY2501
from Kanpur, Uttar Pradesh
Dec 11, 2023
Address:
CIN : L62100DL2004PLC129768 Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India.
Website:
goindigo.in
I wanted to reschedule my flight from kanpur to mumbai from 26th to 25th Dec. I went to the payment page to pay the rechedule charges. I clicked on review booking to confirm. The page automatically directed to home page to enter the details again. when i entered the PNR - CTNIUW, it shows that i have cancelled my return flight on 30th dec and flight from kanpur to mumbai is rescheduled on 25th. I contacted the customer care but they are saying its not posssible and made me wait for more than 30 mins to be on hold to talk to a senior executive and still he did not responded. I have a call recording for this. Your app was not working for that time as i wanted to change another ticket and i have a screen recording for that too. Resolve this matter today as I am a school teacher and my students have to participate at an event in mumbai anyhow.
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