[Resolved]  Indigo Airlines — bad behavior

Address:

Kolkata, West Bengal, 700005

Your customer service reps are frustrated and shout on customers. They neither have the courtesy to speak nor can they speak in proper english. Mohini being one of your reps who picked up my call tells me (yelling at me) that she has a lot of customers to deal with.

I simply asked her for a confirmatory email on my refund status.

Thank you so much for such an insult.

I shall spread this word.