Indigo Airlines — Bad behaviour of staff and not providing boarding pass

Address:

New Delhi, Delhi, 110037

On 29th may 2016 i was having an indigo flight from new delhi to bengaluru at 9:20 a. M, i reached the airport at 8:30 a. M and was waiting in the queue for my turn. Till the time my turn came it was about 8:40 a. M because of which the staff didn't allowed me to board the flight, i told them i reached the airport on time but no one was ready to listen. Here, my question is if they were knowing that counter is will closed by 8:45 at least they should have shown some courtesy to ask the passengers for 9:40 flight to come forward as other airlines do. Not only this the way their staff was talking was also very disappointing, they none of them was polite and because i had to reach here, i had to pay rupees 3121 extra for another flight at 9:40. If the same continues then i don't think people will tolerate this for a long time.