[Resolved]  Indigo Airlines — bag damaged

Address:

122002

Dear team,

Refer attached ticket and boarding pass @ bhubhaneswar airport, i submitted my luggage in perfect and sealed condition while taking the boarding pass, just after 5 minutes received a call from [protected] stating i have submitted damaged suitcase that too without checkin seal, i was shocked both were given in perfect condition and there was no answer from your executive for this damages, neither and responsible executive was called, seal was made again i was asked to complaint on this id if my saying is correct.
I felt very embarrassed infront of other passenger on lobby.

I am 100% sure it was attempted for some bad intension and don’t know if any of my valuables are missing inside and wheel was damaged to divert the intension, pls advise what the best can be done from your end as a recovery of these damages to avoid any further escalations.