Indigo Airlines — Baggage

Address:

Mumbai City, Maharashtra

First Time in my life and my more than 25 yrs of travel all over the world including Indian domestic sectors I was asked by only your airline to weigh my standard Laptop bag. When I refused to do so. Your check-in desk supervisor and manager made me to pay for 8 kgs of my handbaggage additonal Rs 2000. I think you have lost me as customer of your self acclaimed leading domestic and international Indian Airlines. How can you claim to be better than your competition?