[Resolved]  Indigo Airlines — baggage damaged

Address:Bangalore, Karnataka
Website:Indigo

Hi,
On 22/03/2018, while travelling from Mumbai to Bangalore, my trolley suitcase was damaged due to manhandling. On complaining to the concerned authority I got a Property Irregularity Report from Indigo and was promised for a replacement within a week. Its gonna be almost a month and there is no response from their side. We have tried calling up on all the numbers of Customer Care and baggage department but there is no response at all.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 20, 2018
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
IndiGo Customer Care's response
Hi Sharat,

We understand your concern. As checked, our Air Seva team is in touch with you in regards to the raised concern.

Regards,
IndiGo Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information