I travelled from Goa to Pune today and after I received the baggage it was soaked in the fancy alcohol I carried in the checked in baggage which was wrapped in bubble wrap into the box and surrounded around my clothes so that the bottles doesn’t move But thanks to Indigo’s careless handling all 3 bottles worth 2200₹ got shattered my documents my hair appliances my important original documents were all wet and damaged.
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We regret to know this. Please share your detailed feedback at bit.ly/3jc8a5m so we may look into it.
Regards,
Team IndiGo