Travelling from mumbai to muscat - 6e081 30.1.18. Pnr zcis3m.
My baggage lock was opened without my permission and lock was missing. Passenger's baggage cannot be tampered, lock opened, without the passenger's permission. I am not sure where was the lock tampered with, whether it was in mumbai or at muscat. I need to know the reason for tampering with my baggage. This is unprofessional and needs an explanation.
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We regret the inconvenience caused. We believe someone from our team is already in touch with you. Please let us know in case any further assistance is required.
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IndiGo Team