Indigo Airlines — Baggage missing

Address:

New Delhi, Delhi

My name is Bhrigu Kumar Joshi. Yesterday (25th April 2015) I travelled in indigo flight no. 146 from Bangalore to New Delhi Seat 8F and sequence number 180. I successfully checked in my baggage that was dark blue colored American Tourister trolley bag. But when I reached Delhi airport I didn't receive my baggage. The Indigo staff at airport filed a missing baggage report and ensured that they will keep on updating and send my baggage to my address once they find it. Its 21 hours now and I had to ask for updates. They are not even giving the updates themselves. Such an example of poorest customer service from Indigo. This was my first time with Indigo and I'll make sure that this is my last too. I'll also make sure that in future none of my friends /family/relatives/colleagues are travelling in Indigo. If anyone has mail ids of higher officials of Indigo the please share.