Indigo Airlines — Baggage not received | |
I have travelled from Lucknow to Bangalore on 20 Dec'20 from Flight- 6E-626. After waiting for about 1 Hr at Bengaluru airport for my luggage, when I enquired about my baggage, it was being informed to me that baggage contains nariyal which is classified under restricted objects, hence it was not sent by Lucknow airport. I have carried many times nariyal but my bag was never offloaded. Even though if it is classified as restricted object, shall I not get any confirmation over my phone that baggage is getting offloaded & I need to take necessary action ? Airport authorities told me that I need to pick baggage from Bengaluru on 21st, as the baggage will be sent post removing restricted object. Baggage is not sent by Lucknow airport to Bengaluru & now again they are requesting to come tomorrow & neither agreeing to send my baggage at home. I had important docs in my bag which were required for the meeting. I had to cancel the meeting because of this mess created by Indigo. I need compensation from Indigo for all the financial & mental health loss Was this information helpful? | |
IndiGo customer support has been notified about the posted complaint. | |
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