[Resolved]  Indigo Airlines — behaving very rudely with every passenger.

Air hostess name : kasturi

Flight details: indigo 6e-7121

Heavily disappointed by the behaviour of the air hostess in flight who behaved very rudely with every passenger in the flight.
She is ordering to collect someones garbage in the flight.
After questioning for that she behaved very rudely with screaming and shouting with my wife.
Its the trash left by the previous passenger. The duty of them is to check thoroughly and board the passengers. After ignoring her message by not removing that she screamed n shouted.
Need a serious action against her
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Oct 19, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2019
IndiGo Customer Care's response
Hi,

So sorry about this. Rude behaviour is completely unacceptable. Please share your booking reference/ PNR number we will definitely share your feedback for an internal briefing and necessary corrective steps.

Regards,
Team IndiGo
Complaint comments 

Comments

The food sold on board is inedible. Please improve the quality to match your performance. Least you can serve sandwiches with fresh vegetables. The instant upama, Biryani, Noodles are stinking. Please drop these products from your menu.
IndiGo Customer Care's response, Sep 18, 2019
Verified Support
Hi Vivek,

We understand that you did not enjoy the meal served to you on-board. We uplift food items from the best caterers in the industry, who prepare the meals served on board with the freshest ingredients and follow very stringent quality check mechanisms. Further, we have already noted your feedback.

Regards,
Team IndiGo

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