[Resolved] Indigo Airlines — behaviour

perumala360

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 5000060

My pnr nozgkzjw was privided with coupon on boarding pass so called special services.
When handed to inflight cabin crew, the rude behaviour is not acceptable. It happened both onward and return journey.
This is insult 1. First to cheat customer by printing special services and not clarifying. She replied such type is not services are not there and so knowledgeble.

+1 photos

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Nov 25, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

IndiGo Customer Care's response Hi Perumala,

We are sorry to hear that you feel this way. We would like to inform you that the special service you opted for is IndiGo Promise which protects you against Flight Delay, Cancellation & Lost baggage. Further, you may visit this link- https://bit.ly/2fz59NK for more information.

Regards,
IndiGo Team

Oct 25, 2018

Updated by perumala360 Thank You for a smart reply !!