[Resolved]  Indigo Airlines — boarding

Address:560021

Hi,

I was travelling from bangalore to jaipur by 6e 469 on 02.02.2019. The etd was 17.05 hrs and boarding was 16.20 hrs.

The boarding was started at 16.30 and the bus was just roaming around airport. When asked to bus driver around 17.00 hrs than he informed that the flight is just landed and the ground staff has asked to roam around airport. I am writing the email at 17.05 hrs and still in the bus.

This is harassment by airline staff where if any question asked to them get very rude reply.

Please look into and help.

Regards
Akash khandelwal
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Mar 9, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
IndiGo Customer Care's response
Hi Akash,

This shouldn't have happened! As checked, your flight was delayed due to operational reason. Further, we'd surely highlight this with our airport team for necessary measures.

Regards,
Team IndiGo
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