Indigo Airlines — Boarding not allowed but next flight is late

Address:

New Delhi, Delhi, 100001

I reported to Pune Indigo counter at 10.40 am for flight no 6E148 for Delhi PNR CBQCQQ but they asked for paper ticket when i came back with it they did not allow me to board on the plea that I am late and accordingly I booked a ticket for flight at 8.35 pm flight No 6E402 with extra Rs.5000/-. My complain against you is that your filght no 6E402 is late by 50 mts now whether you will return back my money for your delay or not. I think now a days it is your business to earn more by cheating your customers. I could not understand why you are not accepting tickets in mobile which is computer generated message even the worst Indian Railways also accept it. I think this is only a bahana for earn more for you. Stop all this nonsense and be customer friendly. I know this complain will never be resolved by you because all of you are hopeless persons.

SAYANEE PRIYADARSHINEE,
NEW DELHI