Indigo Airlines — Boarding not allowed

Address:

600064

I had a flight today from hyderabad to chennai 188 Indigo, vide PNR no. s7m46v, i reached the airport by 5.45 and standing in a long queue till my turn came it was 6:10 and baggage drop was denied for me was not allowed to check in stating that i was late and they made and forced me to pay 8500 extra for the next flight.

Your ground staff was very rude; they harassed me and made me to run from pillar to post, am a single lady travelling with my kid they wont have sympathy to help, worst ground staff of Indigo i experienced.

This was a really terrible and horrifying experience for me and i caused a lot of stress and mental pressure on me as i am a patient of anemia and diabetic.

You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.

Awaiting your co - operative action