[Resolved] Indigo Airlines — booking sheathing | |
I booked and payed a ticket with mymastercard, online at the indigo website for 8000inr and receved confirmarion. The next day i receve a confirmation of the same flight on my name booked and payed by my mastercard for 150 euro (Same as 12000inr). But this last ticket i did not book. I email and call them, and they tell me they got the payment and booking don by me and they can cancel my flight with a fee around 4000inr. If you ask me it is a planed consious crime. What are my options, cancel the flight lose the cancelation fee and get it over with. Or will they return my full money? How can i prove? I lost my trust in indigo. Was this information helpful? | |
Mar 23, 2019 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 IndiGo Customer Care's response Hi, We do apologize for this inconvenience. Please share your booking reference/ PNR number via private message so we may assist you. Regards, Team IndiGo | |
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