Indigo Airlines — Broken luggage - amplifier

Address:	Mumbai City, Maharashtra, 400101
Website:	www.goindigo.in

I took a Indigo Flight 6E878 from Mumbai to Bangalore for my workshop. I was carrying a portable amplifier with me for that purpose. The ground staff did not allow me to take in in the cabin baggage. I told them it is expensive and needs to be handled with care. They said they will put fragile sticker and it will be alright. After reaching Bangalore when I got my luggage, to my dismay It was broken. When I contacted the ground staff there one lady called Netravati gave a very cold response saying that 'we can't do much about it Sir'. This is not expected from an airlines which boasts about its service.
I want to lodge a serious complaint and want the refund for the loss from the airlines. I now have to hire a PA system for my workshop in Bangalore. Indigo needs to pay for all this.
Santosh Joshi
+91 [protected]