[Resolved] Indigo Airlines — broken luggages | |
Respected sir/madam. This is to bring to your knowledge that the loaders of indigo airways are very very careless. I have board a flight on 4th of may to mumbai... While collecting the baggage i found one bag broken not just that while returning from mumbai to doha qatar i found 2 nos of bags handled very carelessly caused damage to my bags also i didnt locked my bags using padlock and i found some mangoes missing from the bag. So plz do the needful as soon as possible and warn your workers coz soon m gonna notice al that stupidity when me or my family member will travel again. Pls keep in mind we are customers and you r at a part of customers satisfaction. If something happens next i wont be writing or explaining or requesting in here that would lead to action. Hope who ever will read the words above truely understands and will do the needful for the sake of the company. Was this information helpful? | |
Jul 9, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 IndiGo Customer Care's response Hi, This shouldn’t have happened. We have shared your feedback with the concerned airport teams for further review and to ensure baggage delivery as per the standard practices. We thank you for sharing your views with us, as it plays a critical role in enhancing the quality of our customer service and achieve our goal to exceed customer expectations. Further, we request you to confirm if the same was reported at our arrival customer service desk. Regards, IndiGo Team | |
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