Indigo Airlines — Burnt on plane

The airhostess did not close the lid of the hotwater cup properly and I got second degree burn on my abdomen has now left a scar.
I sat in the airline - they had no ice only coke cans and juice packets to put on me. I visited the clinic at the maa airport and had it dressed with silver nitrate cream. This was very painful for a mistake on your flight. I wish to have atleast a reimbursment on this journey - I swore not to fly Indigo ever again. The check in counter lady was rude, I am a teacher need to carry books, she charged me additional 1000 rupees.

I am dissapointed that no one followed up on my complaint and I am now writing to you here.

Hope to hear from you and recieve a reimburment at the least!!! - [protected]
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Dear Sir/Ma'am,

We are sorry to hear about this and hope that you are feeling much better. We request you to share with us your PNR and available contact number using the link https://bit.ly/3RSi1i4 so we can immediately look into this and connect with you.

We appreciate you highlighting this to us.

Kind Regards,
Team IndiGo

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