Indigo Airlines — Cancellation and full refund

We have booked 10 tickets on 26/11/2021 to travel to hyderabad and return and the following are the pnr booking references:

pnr/booking reference

1. DIIIMS
2. MT2YNE

these bookings are for 7 persons (6 adults and one child) for travelling on 26 12.2021 by 6e 269 and return on 31.12.2021 by 6e 668. Out of 7 tickets, 3 are to come from singapore to take the above domestic flight.

3. ZWEHD

these booking are for 8 persons (4 adults and 4 children) for travelling on 26 12.2021 by 6e 269 and return on 31.12.2021 by 6e 668. Out of these 7 ticket. 4 are to come from united kingdom and take the above domestic flight.

Now that due to omicron/covid pandemic, govt. Of india has announced on 28.11.2021 revised guidelines for the travellers from these countries, they are not able to travel to india due to various testing, quarantine rules/guidelines.

We therefore wish to cancel all the tickets in view stricter travel guidelines and get the refund in full. Please advise the refund amount.

Vignesh prakasam
ganesh kumar s
[protected]
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr Chinnappan,

We'd request you to please write to us at bit.ly/3jc8a5m so we may look into it.

Regards,
Team IndiGo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information