[Resolved]  Indigo Airlines — cancellation charges

Address:560076

Dear sir/madam, i had booked my airline tickets from bangalore to trivandrum, however owing to the flood in kerala i had to cancel my travel. Also, it is restricted by the government to avoid travelling as the situation is very risky.in spite of the natural calamity, the airline is charging me 3500 inr per ticket as the cancellation charge.

Request you to help here.
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Sep 18, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2019
IndiGo Customer Care's response
Hi Ritika,

We understand your point. Please share your booking reference/ PNR number via private message so we may look into it.

Regards,
Team IndiGo
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