Indigo Airlines — Cancellation of flight-63-3816 from delhi to chandigarh pnr no-ybfu6j

Address:110001

On 14th night i came from lucknow by indigo flight to delhi on 14th dec, 2016 at about 11.50pm. Through out the day on 14th dec, 2016 i was receiving messages that the flght is delayed. On 15th dec, 2016 at about 00.10 hrs when i went to checkin counter, i was informed that the flight is cancelled. No alternate flight was arranged but was asked to take indo-canadian bus from t3 terminal. I was told that i should pay for the ticket. When i went to bus they told me that i should pay in cash and card is not acceptable.in these days of demonitization it is very difficult to get cash from atms and i had only 3500 rs with me and there was no atm with cash nearby. I was forced to buy bus ticket with my meagre cash. I have proceeded to ludhiana where i am on official work. Now as my cash has gone for bus ticket, instead of attending to official work i have to be in atm queue hunting for cash in a alien place. This is the worst experience i faced in my life. Next time i will not travel by your airlines and will advice my friends so
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5608
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information