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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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5614
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13
Resolved
2886
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+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
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We are concerned to take note of your disappointment. It was never our intention to cause hassle. Please be informed that the delays and cancellations are equally troublesome for us. We always want our passengers to reach their destination on time. However, please know our operations are dependent on various factors some of which are uncontrollable. We sincerely request you to reach out to with us PNR details via Twitter/Facebook DM so we can check and assist you in the best possible way.
You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.
Regards
Team IndiGo