Indigo Airlines — Cancelled ticket amount kept with Indigo suddenly taken away by Indigo

Address:Gurgaon, Haryana
Website:www.goindigo.in

I had cancelled my ticket Y2TPNR on 17/10/2013 and amount after deducting cancellation charges was with Indigo . I thought o[censored]sing the same in future but could not get opportunity to travel for personal purpose by Indigo. Today when I checked my account with Indigo, I found that balance is showing as zero. When I checked up with Customer care then I got the reply that as per the policy if the amount is not utilised within one year then it becomes Indigo money . I do not think it is correct as they have enjoyed the interest and cash flow of my money and now they can not eat away my hard earn money just because kept with them for future use .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5609
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information