[Resolved]  Indigo Airlines — carelessness of the crew in bangalore airport

Dear sir/madam,

I would like to bring to your notice that two senior citizens (Mrs philo minna and sister brigita) one among them being a nun and a cancer patient reached bangalore airport from kolkata airport missed the flight

(Indigo flight.6e 6724 ;set no;2 a 091;2 b 092)

Today (25/1/2018) early morning at 5:55 a. M from bangalore airport to mangalore just because the carelessness of the crew over there.

They were supposed to take the wheelchair patient to the indigo flight at the time of departure.
Also there were no announcements regarding the departure of flight

The staffs over there where not ready to help them out. Initially they were not ready to accept their mistake.

Even they didn't consider the patient and the situation of the patient.
No alternative arrangements were provided as soon as possible.

The two senior citizens facing a difficulty language and communication where really in trouble.
At least considering the patient's situation they were supposed to provide the facilities and help them out.
The indigo airlines failed in it.