[Resolved] Indigo Airlines — cargo service

Shivam0438

from Muzaffarpur, Bihar

Address:

800014

Yesterday we have booked a shipment from patna to bangalore via ranchi u/awb no[protected]pc 10kg on flight 6e-485, but it doesn't reached at bangalore yet and patna staffs are saying it has been uplifted from patna and ranchi..

Now bangalore staffs are not taking any serious action to search the shipment and the cargo desk no[protected]/03 is also not answering any calls..

I need customer service help to search the shipment asap..

The shipment contains stool sample of world health organization (Who)..

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Oct 12, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

IndiGo Customer Care's response Hi Shivam,

Thank you for bringing this to our notice. Kindly allow us sometime so may look into it.

Regards,
IndiGo Team

Verified Support

Sep 07, 2018

IndiGo Customer Care's response Hi Shivam,

we believe our staff contacted you regarding your shipment. we feel sorry for the experience.

Regards,
IndiGo Team