Indigo Flight no. 6E467
PNR no. TBJFYG
I have been frequent traveller for indigo flight .I was traveling from US to Mumbai and then took Indigo flight from Mumbai to Ranchi .Indigo flight gives 15 kgs baggage limit in domestic flight and I had 21 kg of luggage with me, when I reached mumbai airport the Indigo charged me for 10kg extra weight on my ticket.I was compelled to pay Extra luggage of Rs.2500/- though I reduce few kgs of my luggage and sent it back with my relatives still I was forced to pay more than the regular baggage fee(extra 6 kgs only) .I had a very pathetic exp with indigo this time.They are showing baggage weight difference at airport and charging abruptly with innocent passengers.The staff are ill -mannered and dont have any respect for senior citizen.I suggest airport authority to keep few common weight machines (I can verify by checking my weight and my baggage weight) so that the baggage staff can not simply milk money from passengers.I will never encourage I want Indigo airlines to immediately refund Rs.2500 and stop cheating passengers in this way. I also found that many of my co passengers on the same flight had a similar experience with Indigo airlines in the past as well. If I do not get a positive response from Indigo airlines on this matter, I plan to refer this incidence to Weights and measures department, Govt. of India. Was this information helpful? |
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