[Resolved] Indigo Airlines — charging for rescheduling of flight without change in flight and date | |||
I have booked round way airticket of indigo flight 6e-6314 from kolkata to jaipur and jaipur to kolkata with pnr nwtk5u. My return journey from jaipur to kolkata is on 20.02.2020 but i want it to reschedule on 01.03.2020. But my mistake i have rescheduled the journey on the previous schedule date 20.02.2020 without any change in flight and date. The airline has charged me rs 5741for it. Since the date and flight has not changed so i was expecting that the indigo will not charge me for the change of flight and date in next processing. But to my surprise airline has again charged me for rescheduling on 01.03.2020 on flight 6e6155 with rs 3179. It is a unethical and fraudulent practices. My contention is that airline should charged me for 01.03.2020 rather than 20.02.2020 as i didn't change flight and date. I request kindly ask flight to refund me the amount as they have charged it wrongly. Was this information helpful? | |||
Apr 5, 2020 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Mar 03, 2020 IndiGo Customer Care's response Dear Sir, We understand your concern. As checked, our customer care team has already assisted you in this regard. Regards, Team IndiGo | |||
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Name - Rakshit chauhan
Account no.-[protected]
Ifsc - SYNB0008748 I think its fake
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