Indigo Airlines — Cheating

Address:

Vadodara, Gujarat

Dear sir

My pnr number is z4e5pr flight 6 e-461, indigo flight date 05 /10 time, 6:40am

Compliant no1 : refusal of boarding pass

I was available at counter around 6.07 am the counter representative denied to allocate boarding pass schedule flight is 6: 40 am, sms received from indigo to be avilable at boarding 25 min earlier which i could have easily done if boarding pass was issued to me

Complaint no 2 : flight charges cheatings

I was issued fresh booking of next flight around 12;00 pm with extra charges 3400 saying its adjustment aganist previous tickets, on internet this tickets are freely available arounf 3700 rs

Complaint no3 : customer care of indigo refused to give me reference complaint number.

Complaint n0 4 : not attending the call
From 4th oct 2016 i was trying to reach customer care services hoowever after long stay on long no customer care person attended calls i have proofs of several times calling, however with different number i managed to talk with customer care officer mr pankaj

Regards

Girish bhunje