[Resolved] Indigo Airlines — check-in baggage found damaged and an expensive rado watch stolen pnr:xf6r8t 19th august 2018 | |||
Date of incident : 19th august 2018 Pnr number : xf6r8t Description : My original booking pnr xf6r8t was scheduled from cochin to doha on 18th august 2018. However, due to current flood situation in kerala, i had to reroute my travel from (T1) trivandrum to doha via chennai with pnr xf6r8t (Arrived in chennai by 6e 343 at around 23:20 pm on 19th august 2018, there was a flight delay of almost 1:15 hrs at trivandrum airport) and the onward connection from (T4) chennai to doha by 6e 1707 with with pnr xf6r8t was at around 00:30 hrs 20th august 2018. The counter staff at trivandrum airport had checked in my luggage with tag e [protected] through to doha. On arrival at doha, i was really shocked to find that the lock on the baggage was damaged and an expensive rado watch was found to be stolen from the luggage. The cost of the watch is around qar 4150/- (Inr 80, 000/-). I have attached a picture of the watch, boarding pass and luggage tag. Kindly arrange to do the needful and compensate for the lose at the earliest. Was this information helpful? | |||
Sep 30, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 IndiGo Customer Care's response Hi Thomas, We regret the inconvenience caused to you. We believe, our customer relations team is in touch with you regards to the raised concern. Regards, IndiGo Team | |||
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