[Resolved]  Indigo Airlines — check-in baggage not delivered to destination

Address:

House no. 850 Sector 15, Sonipat, Haryana, 131001

This complaints is regarding INDIGO flight no. 6E-7192 from Kolhapur to Hyderbad on date 17 jun 2019.In this flight Checkin baggage were not loaded in flight and total 22 out 32 baggages not loaded for many passengers.When we have asked them regarding issue they have ignored the peoples and taking it casually.After so many verbal escalations and protest against this they lodged our complaint and replied that your baggage will come via pune Flight 6E122 which will come to hyderbad at 1AM on 18june2019.

So many Passengers are with children and suffering from so many problems, so many have connecting as well as their passports inside their checkin baggage .
So they were not able to checkin. Even after all this matter Indigo not provided any accommodation/compensation.
In morning again we called their customer care number at 7AM and 8 AM, they simply replied that they have no update on baggages.This is very pathetic and Indigo must have to accommodation/compensations
for all customer who have suffered with lots of problems.

Dr. Sandeep Lathwal -[protected]/[protected]