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[Resolved]  Indigo Airlines — check in baggage staff related

Respected sir
My name is d s yadav my mother is traveling from allahabad to bangalore on 24 jan 2019 thursday. She is traveling alone nd first time. She reached check in counter nd scan the check in baggge. Scaning operater doubt for physical check. Two liquid bottles (4 ltr ghee and 1 ltr mustard oil) scaning operater removed the 2 ltr ghee nd 1 ltr mustard oil. He asked my mother this item is not allow in check in baggage the is banned list item in both baggage.
So i requested u to send me check banned item list nd liquid is allow or not
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Complaint marked as Resolved Mar 20, 2019

Complaint Status


[Feb 02, 2019] IndiGo customer support has been notified about the posted complaint.
Verified Support
IndiGo Customer Care's response Feb 12, 2019 Hi,

We are sorry to know that. You may contact us at[protected] on your next travel with us so we may check and advise.

Regards,
Team IndiGo
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