Indigo Airlines — Check-in Experience at Vadodara Airport

Indigo Airlines — Check-in Experience at Vadodara Airport

D Dinesh1908eyon Jul 8, 2023 Jul 10, 2023 This thread was updated on Jul 10, 2023

Travel Date: 04-Jul-2023 Flight 6E808-BDQ to BLR. They have asked to weigh my Laptop Bag and charged me Rs 2200.00 for the extra weight of my laptop and its charger. I can understand, Check-in or Carryon Bags charge extra weight (15KG + 7 KG), but really not able to understand Laptop + its charges extra weigh charges!! I have travelled a lot Nationally and Internationally as well, but not a single Airlines have charged for Laptop and its charger weight. So, I wanted to bring to your attention, please. +1 photos Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Jul 10, 2023

Verified Support

Dear Mr Muchhadia,

Thank you for bringing this to our notice. However, as checked, the charges levied by our team at the airport were for an extra 4 kgs in your check-in baggage. Please feel free to reach out to us if you have further queries. We appreciate your understanding. ~Team IndiGo