[Resolved] Indigo Airlines — checked in baggage tampered with by removing the number combination lock. | |||||
My indigo booking reference being h8emky on a flight from hyderabad to bengaluru on 31st march 2018, i found on reaching that one out of my two checked in baggage has been tampered with. There was a 3 digit number combination lock fastening two zippered compartments on one side and two other compartments with a lock operated with a key, at the time of checking in the baggage. On collecting the two pieces of baggage i noticed that the 3 digit number combination lock is missing. Since i had to reach home in a hurry i have photographed the bag on reaching my residence and am attaching the same. I desire to know what prompted the baggage handling staff to tampered with the lock and why it is missing. One compartment is completely empty of it's contents which i cannot recall. Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 IndiGo Customer Care's response Hi, As checked, our customer relations team is already in touch with you regarding the raised concern. Kindly let us know in case further assistance is required. Regards, IndiGo Team | |||||
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