[Resolved] Indigo Airlines — closed counters soon. missed the flight to bangalore from hyderabad

Vatansworld

from Guruvayur, Kerala

Address:	Bidar, Karnataka, 585328
Website:	www.indigo.com

We missed flight due to wrong coordination of indigo staff.. Worst service by indigo... You can check cctv footage for details... Flight was at 4.55 dtd 28/10/2018 6e146 a320.. There were no any kinda announcent for bangalore flight.. Shame on indigo... Charged extra 1000/- for us..
We need resolution as soon as possible..

Vatan chavan
+91 [protected]

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Dec 7, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

IndiGo Customer Care's response Hi Vatan,

We are sorry for the experience. We wish to check this at our end and shall get back soon.

Regards,
IndiGo Team

Verified Support

Nov 01, 2018

IndiGo Customer Care's response Hi Vatan,

We are still working on your concern, however, it is taking longer than usual. We appreciate your patience.

Regards,
IndiGo Team

Verified Support

Nov 03, 2018

IndiGo Customer Care's response Hi Vatan,

We regret to note that we could not live up to your expectations. Further, we request you to share your experience via direct message so we may check what went wrong.

Regards,
IndiGo Team