Indigo Airlines — Complaint Airport Services Flight Missed

Address:	New Delhi, Delhi
Website:	[email protected]]

This is to bring your notice that I missed my flight today and was unable to reach office . I am very unhappy with the conduct of Indigo staff as well. I reached airport at 5:26 and I was at gate at 5:28 and I went to Counter where I was told to come in queue as there is time for check in. I was in queue until I reached counter of boarding pass at 5:45. I was told the counter is closed. Meanwhile there was no announcement made. I requested multiple times and informed them that I was told to be in queue all the time. But I was rudely answered despite my polite requests. I want to lodge a formal complaint. Please acknowledge this as a formal complaint. Kindly confirm all my claims with CCTV footage. I have also lodged formal complaint in this regard to GoIndigo. I have mentioned the misbehaving conduct of Indigo staff at Airport and forced delay and denying my right to travel despite all the payments and reaching in time. Please send an acceptance to my email address. Sincerely yours