Indigo Airlines — Complaint letter to Airline for Cancelled my flight.

Indigo Airlines — Complaint letter to Airline for Cancelled my flight.

M Mjae Mar 17, 2023 Mar 20, 2023 This thread was updated on Mar 20, 2023

Subject: Complaint Letter to Airline for Cancelled Flight Dear Sir or Madam, I booked a ticket for April 4.2023 ( for person) going from DUBAI to SINGAPORE on your airline and yesterday (MARCH 16.2023) I was booked and pay already using my debit card. I received an email from airlines they told me 20 mins before I received a booking confirmation but until now I didn’t received any email for confirmation or itinerary ticket. So many times I call the customer airlines but they not took a good action. which has been canceled now my PNR (BWE8FM) by your company without the arrangement of any alternative. I am sorry to say that I am so disappointed. Anyway please refund my ticket payment immediately. I will be grateful to you. +3 photos Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Mar 20, 2023

Verified Support

Dear Ma'am/ Sir,

Thank you for writing to us. As checked, the debited amount did not make it through and the payment did not get completed, hence the booking got cancelled. The same shall be auto-refunded back to the primary mode of payment. We see that our team has written to you over email on the 18th of March, 2023. For any further clarification, we request you to revert to the trail mail.

Wishing you a pleasant day.

Regards,
Team IndiGo