Indigo Airlines — Complaint regarding damaged baggage

Address:D-01, CSIR-IICT Qtrs., IICT, Tarnaka. Hyderabad-7

While my travel from Jammu to Hyderabad via 6E5015, PNR KQMFWG 06 Dec2022 and 6E2004 PNR KQMFWG I received damaged briefcase (American Tourister black trolly) at Rajiv Gandhi International Airport. While asking our person I have been told by Mr. Md. Sami and Executive manager Mr Kuldeep that I will get one voucher as compensation to have free meal on my next journey by Indigo airlines.
Sir, I request for same briefcase as replacement which was made because of the mishandling by your staff. I dont want any free meal as compensation.
Thanks
Dr Nivedita Sahu
+1 photos
Was this information helpful?
No (0)
Yes (0)
IndiGo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiGo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    5610
    Pending
    14
    Resolved
    2885
    IndiGo Phone
    +91 12 4435 2500
    IndiGo Address
    Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
    View all IndiGo contact information