I was scheduled for cok - bbi flights 6e 537& 312. But was rerouted for 334& 6264. At hyderabad i met indigo staff, she made arrangements for my complementary. But when arrived at plaza premium, i was denied permission. They don't get any direction. Went and met a staff, talked to a manager, was told information being sent. But still i had to wait being quite embarrassed. No intimation still. At last a person at the counter called up some one and obtained permission for me to have the complementary. This is absolutely embarrassing. If you were the customer?
I am a frequent flyer of indigo. Check your records please.
A. M. Kuriachan. [protected] Was this information helpful? |
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