Indigo Airlines — Concation for unpredictable flight cancellation

Indigo Airlines — Concation for unpredictable flight cancellation

P Priyanka@0819 from Ranchi, Jharkhand Aug 24, 2022 Sep 7, 2022 This thread was updated on Sep 7, 2022

I have booked my flight from Ranchi to Chennai on 20th of August but the flight got cancelled by airline itself just 2 hrs before boarding the flight. It was very urgent to reach on 20th August. But because of flight mismanagement I had to suffer and bore unnecessary extra expense to recently book another flight. Even I faced mental harassment because my professional life got affected because of this. I want concation for what I faced and the extra expense that I need to bear because of airline mismanagement. Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Sep 7, 2022

Verified Support

Ma'am,

We regret the inconvenience caused to you. It was never our intention to disrupt your travel plans.

We try our best to not make any changes/cancellations to our schedule, however, the same is uncontrollable in some cases.

In such cases wherein the flight schedule is affected from our end, we try our best to assist passengers with either free rescheduling OR full refund of the amount.

You may reach out to us via Facebook/Twitter DM with your PNR so we can take a closer look.

Regards,
Team IndiGo