[Resolved] Indigo Airlines — correction of name of traveller | |||
Respected sir, i am frqent flyer of indigo airlines line last 7 years. On 7th i booked 5 tickets from pune to delhi and back vide booking no.6e3571 a320 and 6e671 a320 ref j8btkl while booking one name is erroneously. Typed asjyoti krishnamurthy instead of vatsala krishnamurthy. The same is informed immediately to your office but your office denied to cooperate me and directed me to cancelled the ticket and again book the same. Sir i requested to correct the name not to cancel the ticket. The cancellation of ticket cost me six thousand. This is injustice and great penalty to command man. Your co operation in this regard is expected possitively Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved IndiGo customer support has been notified about the posted complaint. Verified Support May 10, 2018 IndiGo Customer Care's response Hi Mesa, We regret to inform you that name changes are not permitted in a confirmed booking. However, you may cancel and rebook with applicable charges. Regards, IndiGo Team | |||
Add a Comment | |||
53%
Complaints
5608
Pending
14
Resolved
2885
View all 5608 IndiGo reviews & complaints
+91 12 4435 2500
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon, Haryana, India - 122002
View all IndiGo contact information
Post your Comment