Indigo Airlines — Credit Card Charged Twice

Indigo Airlines — Credit Card Charged Twice

A Ahmad Ozair from Lucknow, Uttar Pradesh Jul 19, 2023 Jul 20, 2023 This thread was updated on Jul 20, 2023

An Indigo Flight Ticket from New Delhi (India) to Washington DC (IAD) airport for a group of 4 people was booked using my GoIndigo account on 17 July 2023. Account email: [protected]@gmail.com Account Phone Number: +91-[protected] Flight Booking PNR: BMJL5V E-Ticket Number: [protected] Ticket Cost: 221, 421.56 INR The credit card used was Scotiabank Passport Visa Infinite Card. The international credit card was charged twice by Indigo for the same ticket, and the money has not been refunded for the duplicate charge. Kindly refund the credit card for the second charge at the earliest. Was this information helpful? No (0) Yes (0)
IndiGo customer support has been notified about the posted complaint.
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IndiGo Customer Care

from Delhi, Delhi

Jul 20, 2023

Verified Support

Dear Mr Ozair,

Thank you for reaching out to us and for sharing your details. We, however, request you to kindly share both the transaction IDs with us so we may look into it further. We appreciate your understanding. ~Team IndiGo