Indigo Airlines — credit for my booking in flight 6e544

Address:

Eden U-302 Godrej Garden City, Jagatpur, Ahmedabad

Sir / madam,

I am trying for quite few days to get solutions for my issues related to cancelled flights. The issue is stated below:

I have booked (Rather rescheduled) a pnr – zm9cvt (Indigo), booked through goibibo which was initially scheduled for[protected] but rescheduled to[protected] along with the pnr – pet3uy (Indigo).

When the credit information on the cancelled flight against the pnr - zm9cvt is tried in the portal: https://www.goibibo.com/know-your-credit-shell/ error is displayed as follows;

There is no credit shell against the details entered. Please recheck the details entered. You can enter the pnr for bookings made on goibibo only.

When chat is initiated i am not provided any reply for long. When i am not getting any response from the agent i am approaching you.

Please look into to solve and give credit of the amount paid against the booking.