| Address: | Kolkata, West Bengal, 700078 |
Dear Sir/Madam,
I am very sorry to bring to your kind notice that yesterday, i.e., 21 / 09 / 2016 I had to go to Thiruvananthapuram from Kolkata. I booked your flight no. 6E 425/583 Vide reference no. X7NWQV. I handed over one wheel bag at your counter at Kolkata airport to receive the same from Thiruvananthapuram airport. I expected that bag would not be damaged. Accordingly, I received the same with good faith from the belt at Thiruvananthapuram airport. However, I found after reaching home that the lock of that bag is missing. It is clear that someone at either Kolkata or Bengaluru airport has broken that lock keeping me at dark, which may be for any security checking, but as a result, I have suffered expected loss to the tune of Rs. 1000/-(One thousand).
I hope and believe that while the whole airport area is under cctv surveillances, I would request you to enquire into the my grievances as stated above with proper perspective and spirit. Incidentally, I would request you to compensate that loss to purchase a new lock including repairing charges of that bag for my next travel. Please let me know what way I can get that compensation from your end. With regards
Your faithfully,
Nilanjana Sorcar Was this information helpful? | 
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