[Resolved] Indigo Airlines — damage of baggage and clothes stolen during transit

Arunima Bathla

from Madurai, Tamil Nadu

Website:

Indigo airlines

Pls note as i was traveling by indigo flight gt 6e 706/275 frm hydrabad to coimbatore... Whn i received my baggages at coimbatore 3 of my baggages had broken zip locks as well as zippers... I found my expensive clothes worth ₹15000 and footwear worth ₹4000 missing... Which i was carrying for a wedding... On informing this to indigo staff on duty mr. Aravind and mr. Kanan at coimbatore airport... I felt so cheated by theie irresponsible and rude reply... They didn't evn bother to record my complaints... This is not the first time i have experienced this type of baggage damage earlier tooo... But no one bothers... Hopeless people and worst flight

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Jul 5, 2018

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

IndiGo Customer Care's response Hi Arunima,

We regret to hear about the experience. As checked, our team is already in touch with you in regards to the raised concern.

Regards,
IndiGo Team