Indigo Airlines — Damage of bags

Suvarna Mohite-Vanarse

Feb 15, 2023

Address:

NYATI UNITREE,,YERWADA,NAGAR ROAD,PUNE, NYATI BUILDERS

I have raised the query on 30th Jan 2023 at early morning when reached to the Pune airport.

While travelling from Amritsar to Pune through Indigo flight, when we collect our bags, our bags were totally damaged.

It is a kind request that kindly repair the bags or send us NEFT/RTGS the said amount.

Please find the below details for your reference.

PNR-TWICYP/SMJ86S

Name Seeta Mohite/ Arvind Mohite

Flight number – 6E6129

Kindly share the details in writing.

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IndiGo Customer Care

from Delhi, Delhi

Feb 21, 2023

Verified Support

Dear Ms Mohite,

We regret the experience. However, we'd like to inform you that our Customer Care Team has already offered the necessary compensation.

Please know this is the best we can do for you.

We look forward to your consent so we can proceed further.

Regards,
Team IndiGo